Menu
Reply
Ciaran_Haines
  • 1
  • 0
  • 0
Joining in
217 Views
Message 1 of 2
Flag for a moderator

How do i track a collect plus package when they haven't contacted me?

I signed up to recieve a quickstart package

Delivery was supposed to be 3 days ago - Saturday 8th. Collect Plus haven't contacted me so I have no delivery info from them. The chosen store has decided not to receive packages because of covid. Virgin's help seems not to cover this, so no idea how /who to contact to chase. 

Who do I contact & how do i resolve this ? 

0 Kudos
Reply
Robbytech
  • 4
  • 0
  • 0
Joining in
192 Views
Message 2 of 2
Flag for a moderator

Re: How do i track a collect plus package when they haven't contacted me?

Hi,i'm a virgin media tech,just click on my name,and i'll see if i can help.
0 Kudos
Reply