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Ciaran_Haines
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How do i track a collect plus package when they haven't contacted me?

on ‎10-08-2020 11:16

I signed up to recieve a quickstart package

Delivery was supposed to be 3 days ago - Saturday 8th. Collect Plus haven't contacted me so I have no delivery info from them. The chosen store has decided not to receive packages because of covid. Virgin's help seems not to cover this, so no idea how /who to contact to chase. 

Who do I contact & how do i resolve this ? 

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Robbytech
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Re: How do i track a collect plus package when they haven't contacted me?

on ‎10-08-2020 12:17

Hi,i'm a virgin media tech,just click on my name,and i'll see if i can help.
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