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How do I get a replacement external box as mine has fallen apart?

ceemh166
Joining in

How do I arrange to get my external box replaced as it has fallen apart and the wires are exposed to the rain etc..

?

1 ACCEPTED SOLUTION

Accepted Solutions

jbrennand
Very Insightful Person
Very Insightful Person
Post up a photo and a VM person can asses the damage and sort the repair visit for you.. Can take a day or two to get here

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 1 WiFi, 1 on PA) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. On 250Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

See where this Helpful Answer was posted

5 REPLIES 5

jbrennand
Very Insightful Person
Very Insightful Person
Post up a photo and a VM person can asses the damage and sort the repair visit for you.. Can take a day or two to get here

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 1 WiFi, 1 on PA) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. On 250Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

ceemh166
Joining in

My virgin boxMy virgin box

@ceemh166 when you said 'fallen apart' you really weren't joking were you? Is that the remains of sticky tape holding it on I see there?

Yes

Hi ceemh166 thanks for posting and welcome back to our community.

I would love to help you get your external box fixed.  I am going to send you a private message, to enable me to do so. Please look out for the purple envelope in the top right of your screen.

Regards


Lee_R