Virgin Media Community

[tommy9b]

I have the ip address for my router but when I try to connect I get a not allowed message. Any suggestions

[Tudor · Accepted solution]

What hub is it? IP address is 192.168.0.1 in router mode and 192.168.100.1 in modem mode.

[tommy9b]

When I use virgin connect and interrogate the router it shows the ip as 192.168.0.10.

Is that not correct? 

[jem101]

No that isn’t right, the IP address of the hub in normal router mode, always ends in .1

[Tudor]

The connect app is probably as bug ridden as other VM software. I have never used it as I run in modem mode and it only works with the hub3. As it does not work with the Hub4 or Hub5 I do not expect it’s being developed any further, just left to die.