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Cda21
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How do I book an engineer to move my WiFi/phone

Hi

 

I just need to move my WiFi and phone point from room to another, happy to pay the £99 fee just can’t get hold of anyone and there’s no option online? 

thanks.

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jbrennand
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Re: How do I book an engineer to move my WiFi/phone

No you will have to call it in on 150 (VM Phone) or 0345 454 1111 or (any other phone).

Calling at 08.00 midweek -- is the best time - although people are still reporting getting through fine at other times with no long waits.

You can also text them on 07533 051809 include account name/number and what the issue is – replies may take a bit longer

A VM person should pick this up here and respond, but it can take several days.

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
Cda21
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Re: How do I book an engineer to move my WiFi/phone

That’s great thanks, I’ll give that a go🤞

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