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TraceyAitch1
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How do I book a non-fault £99 engineer call-out?

Hello, I've had conduit laid for my Virgin Media cable under a new gravel drive, and I need an engineer to disconnect the cable from the outside brown VM box on my wall, thread it through the conduit and re-connect it.
How can I arrange for a VM engineer to come and do this?

Many thanks in advance. 

 

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Z92
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Re: How do I book a non-fault £99 engineer call-out?

You would typically ring customer services. 

However, they may refuse at the moment or give you a date in the future due to the current situation. Then again, since it's all outside they might accept. Give them a ring. 

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