I asked the forum about my internet regularly dropping out and received a helpful answer which suggested I need an engineer due to "horrendous Post RS Errors".
I've been onto Virgin who have carried out their usual diagnostic checks and "can't find any issues". The blame was immediately placed on the 3rd party network equipment I have. I'm using Google mesh Wifi (Hub3 in modem mode and connected by ethernet cable to google hub router).
The only way I could take this further with Virgin is to raise a complaint, which I didn't want to do.
My question is - could using the equipment in this way be causing the issue with millions of Post RS errors / intermittent internet drops ?
I'd just like to be sure before doing anything else - help!?
Here's the log info -
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
Get back on to them, they are talking rubbish. This is a function of the modem, nothing to do with router function albeit the VM hubs router function or your own router. It might be a good move to power cycle the hub and get a new set of stats after a few hours. It will then show whether these are old stats or they are still occurring.
Tudor There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
To get so many errors so soon indicates a serious problem. I take it you will have checked all your internal coax connections. If they are OK then it will require an engineer visit to check the Hub and the network side of your connection. It could even be noise injection from a neighbour making unauthorised connections.