I've recently moved and managed to set up my QuickStart kit with no real issue, except for the fact that my Virgin wall socket appears to literally be inside the wall of my new flat itself (or somewhere else completely unreachable). I searched high and low in my one bedroom flat for hours looking for a wall socket, eventually trying a random cable behind the television and beneath a Virgin ethernet port to connect my Broadband Hub. To my surprise, it worked but I have never seen such a thing. Is this normal? Keep in mind behind the wall in the picture is the bedroom, and also has no visible wall socket.
Yes I believe so, there are two more ethernet sockets just behind in the bedroom. This building is fairly new so I think the panel and all its accessories were installed during or shortly after construction; I have only broadband which I brought over from my previous property.
If you have received a Quickstart kit it should come with a line with an isolator built in, if you haven’t got an isolator I would recommend phoning up to get one sent out to you as they are important.
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