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Hi my junction box is damaged. Please could VM provide a replacement.

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Vincentp66
Joining in

on ‎28-12-2023 16:20

IMG_20231228_154110_722.jpg

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Tudor
Very Insightful Person
Very Insightful Person

on ‎28-12-2023 17:28

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

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Tudor
Very Insightful Person
Very Insightful Person

on ‎28-12-2023 17:28

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Beth_G
Forum Team
Forum Team

on ‎01-01-2024 12:14

Hi Vincentp66

Happy New Year!

Thanks for your post - sorry to see your omni box has become damaged.

We can arrange for an engineer to come and replace it for you. I've sent you a PM so I can arrange this with you. 😊

Beth
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