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Help with renewal.

Joining in

My contract finishes in march this year. I got only 125Mbps broadband. They are offering to renew now for £21 a month. Should I take it or wait til it finishes? Thank you.


Knows their stuff

That's a good price. Keep in mind the c.10% price hike in April (even then it's only another £2 a month for you). 

I'm not a Very Insightful Person (just a little bit, sometimes). I don't work for Virgin Media (but then nor do any of the offshore customer service agents).

Wise owl

What are you paying currently?

Do you already have, or are there planned FTTP installs in your area within the new contract period?

£21/month appears reasonable considering it's £26.50/month for a new customer.

Tuning in

I feel like I'm about half a year ahead of you... I signed up for a £21 contact in march that was meant to end in September 24, party way through the year they then upped it to £64, I called them and they dropped it to £39. As if last month there charging me £59 and I can't find anywhere that tells me when the contract now ends. Calling customer services just gets me fed gibberish. I strongly recommend looking at the fine print, especially their options for raising the prices later way through a contract.