Virgin Media Community

[Fallout76]

Hello, Can you please send an engineer to repair my external brown box, i have tried to put the cover back on but it is still loose & it is coming away from the wall.

Thank you

[jbrennand]

A VM person will respond here in a day or two and sort it for you

[Corey_C]

Thanks for your post and welcome to the Community Forums, Fallout76,

I'll send you a private message to confirm your details to get the box repaired.

Cheers,

Corey C

[Fallout76]

I think an engineer came & put the plastic cover back on, i was not at home at the time. But it looks like it has not been secured to the wall.

Regards,

Steve.

[Zoie_P]

Hi Fallout76,

Thank you for your post 🙂 

I am sorry to see the state of your Omni box, I can certainly book tech to come and fix it for you.

I will pop you over a PM and we can go from there just keep an eye out for the purple envelope.

Zoie

[Zoie_P]

Thank you for messaging with me Fallout76, 

Please keep us posted on the tech visit 🙂

Zoie