As far as broadband is concerned, you can have as much overlap as you want because Virgin will put in a separate line. Both services will run in parallel and you can switch the device over when you wish.
Since Virgin installations are often delayed it might be best to keep the Sky going for the moment and only cancel when Virgin is working.
"As far as broadband is concerned, you can have as much overlap as you want because Virgin will put in a separate line. Both services will run in parallel and you can switch the device over when you wish."
It’s true you can have two landline telephone circuits, BUT if you wish to keep your existing phone number it’s not possible. When our vm phone number is activated with a number transfer then your old providers number will not work any longer. If you don’t want to transfer your existing number then it’s ok.
I am not bothered about phone number at all. So I didn't want the line taken over.
I am not sure HOW or WHY, but my install is in like very quick. Is this area specific??? As its on my VM account and I think confirmed??
Is there something which i am missing? Why is there a disconnection between what date i been given and what happens on the day?
I have a pre-install tomorrow i have no idea if thatss happening as its on my VM account and i was told by CS so i am confused why these don't happen with people? i hope its area thing. But now i am thinking i need to ring someone at VM to confirm?
I managed to email my sales advisor who set up my contract and she mentioned she cancelled the "number port" she also gave me a new vm telephone number.
I have not had any automated emails from SKY or VM other than the email from the vm sales advisor. Should I ring up / email the sales advisor AGAIN to double check it's been done successfully, before contacting Sky?
Maybe it appear in my vm account ?
Yes that's my priority for my mother right now. With me getting a new VM landline number (from sales advisor can't find it in my account), does that mean VM have cancelled the line takeover/number port?
As I work just trying to minimise being in long call queues.