Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
58 Views
Message 1 of 3
Flag for a moderator

Help lines and missing parcel

Customer service dreadful.so far on the phone for 90 mins just to see where my missing parcel is as yodel say get hold of virgin.is this normal

0 Kudos
Reply
Highlighted
  • 729
  • 91
  • 119
Forum Team
Forum Team
53 Views
Message 2 of 3
Flag for a moderator

Re: Help lines and missing parcel

Hi there

I can take a look into this for you.

I will drop you a private message to take some details so we can pass security.

Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


0 Kudos
Reply
Highlighted
  • 2.86K
  • 117
  • 160
Forum Team
Forum Team
21 Views
Message 3 of 3
Flag for a moderator

Re: Help lines and missing parcel

Hi Charley10, thanks for the message and sorry to hear that you are having issues with the service and have not received the parcel. Please let us know if you are still having issues with this? Chris 

0 Kudos
Reply