Virgin Media Community

[Sr87]

Hi. I signed up a few weeks ago and my quick start stuff, router etc was supposed to arrive yesterday for starting today, but hasn't come. I checked my email and there's been nothing since my order confirmation 

[David_Bn]

Thanks for your post on our Community Forums @Sr87, and a very warm welcome to you!

Sorry to hear that the equipment has yet to arrive to you to complete the self-install.

Check out the purple envelope in the top right hand corner for a private message from me.

Kindest regards,

David_Bn