Virgin Media Community

[laurendelg]

Hi,

I ordered broadband last Tuesday with this Wednesday being my installation date. I was told you would be in touch to confirm the delivery date and also send over my contract, neither of which has happened.

I also need to change the delivery address as it has the correct building address but my flat number is not included - I can't find a contact number or email address anywhere, can anyone advise?

Thanks!

[Christy_D]

Good afternoon,

Thanks for reaching out to us and welcome to the forum. 

I can certainly look into this for you to see if we can investigate whats going on with your order. I will send you a private message to take some details and we can go from there. 

Thanks,

Christy