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Grey cover broken and falled off

ma81
Joining in

Good evening 

Checked the virgin media website to order replacement grey outside box cover for the wires and cannot find section. Please help !! 

3 REPLIES 3

Joseph_B
Forum Team (Retired)
Forum Team (Retired)

Hey @ma81,

Thanks for looking to reporting this to us, can you confirm for me is this the box attached to your property or one on the street?

Joe

Hi good evening

I can confirm that the grey box should be attached to my property. 

Thanks

 

Joseph_B
Forum Team (Retired)
Forum Team (Retired)

Hey @ma81,

Thanks for confirming this, so that I can look at getting this replaced for you I will need to pull you into a quick private message, if you have not used this feature before you can access it via the envelope at the top of your screen.

Joe