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Grey box outside

Wreny2105
Joining in

Hello,

The grey box outside our home covering all the conections is broken and has since been taken away in a Litter pick .

How do I go about getting this fixed/replaced?  

 

Kind regards 

Connor 

5 REPLIES 5

Client62
Legend

Adduxi
Very Insightful Person
Very Insightful Person

Please post a photo to allow VM to assess the damage.  If you wait here a day or two a VM Mod will pick this up and discuss.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Wreny2105
Joining in

20230902_184938.jpg

sayekm
Fibre optic

These box cost £10 on eBay. I threw away the hideous Virgin box an hour after the engineer left and fitted my own IP65 rated box. But its fine if you don't want to spend your own money.

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M125 Volt powered by TP-Link Archer AX55

Hi @Wreny2105 

Thanks for posting and welcome to the community.

Sorry to see the Omni box condition. I'll send you a PM now to get a tech visit booked in.

Best wishes.

John_GS
Forum Team


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