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bbbbbbadtv
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Green light on router / orange light

Hi vm 

am in west Worthing BN11 area and my vm WiFi router has stopped working. I get orange light and  the WiFi arrows and phone symbols are lit up green...

Am desperate busy with work and have meeting I need to do on teams now.. 

is this an issue in this area or can you advise?

the box is only two months old.. 

Thanks 

 

 

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Beth_G
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Re: Green light on router / orange light

Hi bbbbbbadtv,

 

Welcome to the Community Forums! Thanks for your first post.

 

Apologies for our delayed response and to hear you've had some issues with your hub/connection. I've been able to locate your account and can't see any known issues which could be causing this at the moment. Have you tried rebooting the hub to see if that helps the symbol lights go away?

 

If you are still having issues today let us know and we'll be happy to help further. 

 

Beth

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