on 12-10-2023 11:44
Hello, I received my activation text but didn't realise it said to set up within 12 hours. Tried to set up today and just a green flashing light! Please help, working from home.
on 14-10-2023 12:34
Hi @DTro3
Thanks for posting. Welcome to both the community and indeed Virgin Media.
Apologies for any issues with the activation, not the ideal start.
I can see it's been resolved since the post with a technician visit.
Let us know if you need further help.
Best wishes.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill