Goodbye -2009 to 2022 it was mostly good, 2023 it went downhill

[mrg9999]

I had the letter saying I could terminate without penalty and the date was set for today?

The phone service transferred on 3rd October and Virgin reduced my bill from £39 to £22 and the Bill says Closing Bill.

The modem disconnected at around 10:00 and is all zeros

How do I return the model, splitters, attenuators etc?

I'm now with Box Fibre broadband  - 1GBps Symmetric free for 6 months then £30 per month.

[jpeg1]

You can request a return package here

https://www.virginmedia.com/help/return-or-recycle-equipment

Congratulations on getting your new broadband service!