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Gone away form

Joining in

I ordered a new wifi box to delivered yesterday (2/9/23) and I received a confirmation of this. But it didn’t turn up and I hadn’t heard anything. Now I have received an email saying they have received my gone away form which I haven’t filled in. 
I need this wifi pretty asap so any help would be great 


Problem sorter

Hi @hannah2403 

Thank you for reaching out to us here, welcome to the community.

I am sorry to hear that you haven’t received your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you


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