on 22-04-2023 14:53
I ordered Virgin broadband and received a "gone away form" the day after my order was placed. I’m still waiting for a response. What does this mean?
on 22-04-2023 15:27
It usually means that there is already an active VM account at the property.
The VM forum team will need to assist and can take a day or two to get to your message.
on 22-04-2023 16:03
Hi @Nera
Thank you for reaching out to us here, to the community.
Please accept our apologies for the difficulties you are having, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.
Thank you
Jon