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Gone Away Form

alboy_3
Joining in

I made an order in mid-April and was told a Gone Away form had been submitted on April14. I haven’t heard anything since. I have spoken to the previous tenants of the flat I’m in, and they said they hadn’t heard from Virgin either

3 REPLIES 3

VM-Jon
Problem sorter

Hi @alboy_3 

Thank you for reaching out to us here, to the community.

Please accept our apologies for the difficulties you are having, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon


Here to help! I'm an install manager helping out whilst working from home. Find out more


Hello I’m having same issue very frustrating 

Hi @freeman2k24 ,

Welcome to the community, let me see what I can do to help. I will send you a private message and see if we can get things moving for you.

Jon


Here to help! I'm an install manager helping out whilst working from home. Find out more