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mhairim
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Gone Away Form Email

Yesterday, I ordered a new broadband package for the house I will move to in early November so it will be set up very shortly after I get the keys on 30th October. Today I got an email stating the VM have received my Gone Away form. I have no idea what this is and I have not gone anywhere... Can you please help?

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Christy_D
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Re: Gone Away Form Email

Hi there,

Happy to assist you with this.

This means that there will have been an active account at the address where you have requested your services to be install.

Ill pop you a private message to double check.

Thanks for your post.

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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matism88
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Re: Gone Away Form Email

Hi. I got a same issue any help?

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Christy_D
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Re: Gone Away Form Email

Hi @matism88 

I have sent you a private message to take some details and I will take a look into this for you too.

 

Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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