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Getting reconnected

Hi

we left virgin for a very short while(1 week) so was disconnected.

We’ve rejoined in a different name and had a new box delivered  but we are still disconnected on the line with no phone also and internet (so phoning for free is out!)

How do we get the line back?we've paid for the new package so should we have a date and it just comes on?

Thanks

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Re: Getting reconnected

did you call the activation line and activate the eqiptment

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Re: Getting reconnected

No no phone

but got a text this morning telling me it’s now live so hopefully when I get home I’ll be good 

ThankYou anyway 

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