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georgie_e55
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Getting connected in a new build

We've recently moved into a new build (not on a development). About six weeks before completion, Virgin fitted their fibre lines in the street, but we're having an absolute nightmare getting an account set up. We've been told our case has been referred to the new builds team but we're still waiting and two people working from home with no internet is a complete nightmare. How can it possibly take this long to sort out an address that has a VM box two metres from the front door? Help!

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Christy_D
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Re: Getting connected in a new build

Hi,

Happy to take a look

I'll send you a private message to take some more details from you.

Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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VM-Jon
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Re: Getting connected in a new build

.


Here to help! I'm an install manager helping out whilst working from home. Find out more


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