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Getting broadband

Am interested to find out if anyone else is having/had difficulties getting their broadband installed?! We are having an absolute nightmare. It’s impossible to speak to anyone at Virgin and we are both working from home again now. 
I just want broadband installing. The engineer has been out twice now but until the pre-install work is done it’s a complete waste of time... any tips gratefully received.

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Very Insightful Person
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Re: Getting broadband

Have you tried checking with the Pre-installation and delivery team - they may have more info?

On.. 0800 052 1734

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John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Re: Getting broadband

Hi SamB2, thanks for posting and welcome to our community.

I am sorry to hear you're having delays in being installed.  I'd like to take a closer look at this on your behalf. To enable me to do so, I am going to send you a private message.  Please look out for the purple envelope in the top right of the screen

Regards


Lee

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