Am interested to find out if anyone else is having/had difficulties getting their broadband installed?! We are having an absolute nightmare. It’s impossible to speak to anyone at Virgin and we are both working from home again now. I just want broadband installing. The engineer has been out twice now but until the pre-install work is done it’s a complete waste of time... any tips gratefully received.
Have you tried checking with the Pre-installation and delivery team - they may have more info?
On.. 0800 052 1734
-------------------- John --------------------
I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
Hi SamB2, thanks for posting and welcome to our community.
I am sorry to hear you're having delays in being installed. I'd like to take a closer look at this on your behalf. To enable me to do so, I am going to send you a private message. Please look out for the purple envelope in the top right of the screen