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Clearmind667
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Getting a new account at a new house

I'm moving into a house next month where the current owner has virgin. I'll be getting a new virgin account. If I order a quick start pack on the day I move in, how long will it take for it to arrive and to get it set up? Thanks 

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Christy_D
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Re: Getting a new account at a new house

Good Morning @Clearmind667 

Thanks for enquiring again regarding the order. 

It is totally dependant on active account at the address.

@VM-Jon is an install manager, so he should be able to shine some light on the fastest way for you to get set up after moving in. 

Many thanks

Christy


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VM-Jon
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Re: Getting a new account at a new house

Hi there,

thank you for considering joining us. Christy is correct it depends if the current occupiers have service with us. The best thing to do is to speak to one of our team who can look at this for you and organise for a quick stock kit or installation on the day you move in. This is entirely possible. I will drop your private message to Help.


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