on 20-10-2022 23:38
Just got my quick start kit but seems the house does not have wall socket to plug in. Please advise if we need to book engineer for checking and set up. Thanks a lot.
on 21-10-2022 09:45
Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday
on 23-10-2022 10:26
Hi @Woojwy thanks for your post although I'm sory to hear of your concerns raised here.
Hopefully thanks to @Tudor's advice, you've been able to get this sorted and the appointment booked in for a technician install.
If you do need any further help, please don't hesitate to let us know!
Many thanks