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Freeview TV error message

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Using jvc smart tv to watch catchup programs and it keeps freezing with an error message saying "problems with my Internet "  this only happens with ITV not any other TV channels- anyone else had this issue and know of a way I can fix this?


Very Insightful Person
Very Insightful Person

If the other apps are working (BBC iPlayer, My5 etc), then it is unlikely to be a Virgin problem. Is it an up to date TV with the ITVX app installed?

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

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