I've ordered Virgin Media broadband for a property that I'm moving into on November 17th. I received a text mentioning external work that needed to be done before my installation date. I'm wondering how much work will be required for the installation. It's a shared building and I'm on the top floor so I wouldn't want to cause too much hassle to the other tenants when I've only just moved in.
this might require permission from all flats below yourself via wayleave, but if one objects could cancel work, also how high up is your flat?, since if above a certain height could also be refused, do you know if anybody else has virginmedia in the property since might be all done from a central distribution within the building.
The building is four floors high but my apartment is on the top two floors, so the phone & broadband entry points are on the 3rd floor. When I signed up for the package it said that I could get all of Virgin Media's services & M600 so I thought it would be a simple installation. I'm unsure if anyone else has Virgin in the building, I get the keys on Friday though so I'll have to check.
Would Virgin use the preexisting wires for BT running through the building or do they install their own? (I checked BT and they would just send the modem/router in the post but the connection would be a lot slower than Virgin).