I have a super hub 2ac, all the lights on the front are blue BUT one, the arrows that are flashing green, and have been for 2 days, it sorts itself out rarely, giving me about 2 hours of connection then stops again, it says I have connection but there is no Internet connection this is driving me insane as I live in a shared house and the letting company who deal with the Internet are more useless than a bucket with a hole in it in a monsoon.. Someone please help!
Either there is a recently occurred problem with your cabling or as is more likely there is an area fault.
It's common to see the WiFi etc leds on and blue, while the WAN and ready LEDS continue to blink green (that's a sign it lost connectivity while it was up and running normally, now it is trying to get back online.) The connected devices would show a network connection, but report no Internet access.
I can't sign into it as being in a shared house the Internet is not ours, it's the letting company that are renting the place out, so it's always a pain, but by using the post code, it states everything is fine, even when it isn't connected.
Can you try to get some stats from it? Browse to http://192.168.0.1 - do not sign in. Click Router Status which is in the top right. Get a copy of all the downstream info and Upstream Info and share it here. When/if either of those is showing no channels locked in - just keep reloading/refreshing the page until it shows some info there.
Yeah, you'll need the upstreams adjusted. As that will cause drop outs, being unable to reconnect and make things sluggish speed wise. I'm not sure if the Forum Team here can book it in since you aren't the account holder. If not, have the account holder make contact about it.