All VM hubs and TV boxes use coax as input via an F socket. Even if there is fibre to home, the box where it terminates converts the signal to coax and this is fed to the devices.
Tudor There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
All VM hubs and TV boxes use coax as input via an F socket. Even if there is fibre to home, the box where it terminates converts the signal to coax and this is fed to the devices.
So they get their own mini Docsis! Latency must be nice!
Welcome to our community forums and thank you for you first post.
Sorry to hear you experienced this with your quick start activation. I have been able to access your account from your forum details and I can see that you have recently spoken to our team regarding this. I can also also see that an appointment has been booked for you by our team to resolve this.
Please let us know how the appointment goes and if you need any further help.
There is no such thing as a fibre modem. If you have a hub 4 it's perfectly fine.
This is the problem with marketing, peoples expectation of what "Fibre" broadband actually is. The only fibre modems I've seen recently are the BT ONT units.
