Fibre installation - external splitter with neighbour

[TimB3]

We live in the upstairs flat of a house and we have arranged to have fibre installed at the property. We had a consultation appointment with a virgin media engineer and they said that as my downstairs neighbour already has virgin fibre they could put a splitter in the neighbour's brown box on the outside of the house and then run a cable from this to our flat.

As my neighbour runs a business from their home we would not want to slow down their connection.

Will the splitter have an effect on my neighbours available bandwidth?

If so do we need to ask for a new cable to be run from the street to the brown box instead of a splitter? This could follow the same path as my neighbour's cable.

[nodrogd · Accepted solution]

95% of VMs network is HFC. If you are sharing with a Ground/1st floor flat this will be HFC (Copper Coax). The lines from the cabinet, while being separate, are all connected the the same incoming coax cable at the cabinet, so are in fact shared at this point anyway. When the installer splits the cable in your neighbours omni-box, they should test the levels to see that they are still in spec. There is no reason this should cause any issues, as most flats in my area are connected this way. The only time there are issues usually revolves around permissions where neighbouring houses share a connection. In this instance the connection method should only be temporary.

[TimB3]

Thank you for your response.

Are virgin able to do a second drop from the cabinet to the omnibox already on our building with one drop in it?

[Reece_MH]

Hi TimB3,

Thanks for your post, and welcome back to the Community Forums.

I'm sorry to hear there is some hesitation with the drop cable at your property. As mentioned by nodrogd, the cable, already gets split at a certain point, and there wont be any difference in their service. As also mentioned, most apartment buildings (big and small) are linked this way and most of the time have a "main" input, which is then split to each apartment.

If there are any problems with things such as permissions or construction, then our team will book a further appointment on the day to clean things up in the future, or once permits/permissions have been received. It'd be best to ask your installer on the day in regard to a second drop cable from the cabinet as this will most likely need to be reviewed by our Field Construction Team.

Thanks,