Thanks for your post and welcome to the forums. It's great having you on board with us in the Community.
It's great to see you're looking forward to having Virgin Media installed. A pre-installation visit is done before the installation however this may not happen until the day before. In extremely busy periods, it may even be the morning of the installation.
Most homes already have the cables needed to be able to connect you up though. If for any reason there are any issues, the teams will be in touch with you as soon as they have any information.
Let us know how things go.
is that true - if so why has the OP not been offered quickstart or is he/she the minority when MOST homes have the cable - a gross exaggeration i think
and to the OP as said above - look at a backup plan if there are problems with the cable install/pull - if that happens then you are in the lap of the gods and where VM install procedures are involved they are not friendly - read the forum for problem sagas - the longest install delay documented here is 12 months
and as for the team being in touch if there are problems - yes they will [maybe] but dont expect any meaningful information
so better to have a plan for if it all goes belly up