Virgin Media Community

[greagsby]

Hi,

After 3 months of failing to get my old line fixed and no workable internet, I've accepted for them to install fibre instead in the hopes this forces them to repair the duct to pull a new cable in. 

Just wondering how the fibre is run once it hits the house? Do they use fibre into the property etc as currently we have the broadband connection going upstairs to the PC and the TV connection going downstairs via a splitter. 

Could anyone give insight on the install and how they have connected the TV / Router in two different locations?

Thank you

[Tudor · Accepted solution]

Fibre connections are terminated in a different version of a on omnibox on the outside of the property. There is a converter in the box that changes it to coax, so all internal wiring is coax, same as usual.

[greagsby]

Perfect! Thats all i needed to know, much appreciated!