Faulty isolator Cable + 2nd Wall port disconnected when new line installed
Dear VM Team,
There was a neg tilt of 12 on my router which required a new line from cat t box to home to have a line pulled. Long story short the enginer disconnected 1 of the 2 wall ports to help loss of signal as I was working from home.
Please can I get this re connected externally as that's where it's disconnected and the isolator cable is faulty as it looks discoloured and warm from the gripper. Been under 8 months the cables been used.