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richardsearle85
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Fault on newly installed external Cable - Book engineer

I had my external cable connected to the house last week and the internal installation done yesterday. The engineer said there was a fault on the external cable to house and someone would be out that day....No one has returned.

ive called the help line twice with no joy. Ive spoken to another internal engineer and he agreed someone should be able to attend within the day.

How do i get someone/engineer to sort this external cable out ASAP..this should be all up and running now.

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David_Bn
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Re: Fault on newly installed external Cable - Book engineer

Good Morning richardsearle85,

 

Thanks for your post on our Community Forums and a very warm welcome to you!

 

Sorry to see this has gone unanswered for an extended period of time.

 

I can see that you were able to have an engineer booked, has this now taken place and resolved the issue for you?

 

Kindest regards,

 

David_Bn

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