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hollydolly14
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Failure to obtain IP address

We have just recently started using Virgin Media broadband. All started out well until this morning when i was unable to connect to the WiFi on my old Alcatel phone. I keep getting the "Failure to Obtain IP Address" error. I have tried switching the internet off then back on again on my phone, I tried restarting my phone, I tried restarting the router to no avail, and I've even tried resetting my phone back to factory settings.

Nothing I have tried is working, and I am still without internet connection on my old phone.

Could someone help?

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Z92
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Re: Failure to obtain IP address

do you have internet on anything else?

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