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natalierae97
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Face plate installation NO SHOW

hi,

I had an appointment today for the installation of the faceplate but nobody turned up. I called up and they rearranged for it to be done the day before I'm supposed to receive my self-installation package. looking at questions and answers how can I be sure that this will happen. I had to take time off work as well for this and have to do it again next week!

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jpeg1
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Re: Face plate installation NO SHOW

Unfortunately you can't be sure. Pre-installation dates are estimates not guarantees.

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Tudor
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Re: Face plate installation NO SHOW

Don’t know if this covers installations, but give it a read:

T&C's of the automatic compensation scheme at https://www.virginmedia.com/help/automatic-compensation


Tudor
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