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External wall box has fallen apart

The cover of my external wall box has come off and the fibre reel and connector block are exposed and dangling. Broadband and phone are still working fine.

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Re: External wall box has fallen apart

Hi there @topgas

 

Welcome to our Community and thanks so much for your first post; sorry to hear about your external box (Omnibox). I have located your account from your forum information and have gone head and booked a technician to come and take a look and get this repaired for you 🙂 

 

No-one need to be at home for the visit, but you can check the date and time via your online account if you so wish.

 

Hope it goes well - please feel free to keep us posted

 

Cheers

Katie - Forum Team


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