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External plastic box

Boovio
Joining in

on ‎22-05-2023 21:09

Hello, the external plastic box where the cable comes into the house has become damaged over time and lost its lid. How can I get a new one please?

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2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

on ‎22-05-2023 23:00

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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David_Bn
Forum Team
Forum Team

on ‎25-05-2023 11:58

Good Morning @Boovio, thanks for your post on our Community Forums, and a very warm welcome to you!

Sorry to hear of the issue with the external plastic box.

Check out the envelope in the top right hand corner for a private message from me, and I'll take a closer look into this for you.

Kindest regards,

David_Bn

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