Menu
Reply
Th0th
  • 2
  • 0
  • 0
Joining in
301 Views
Message 1 of 3
Flag for a moderator

External cable box

Hi

The cover has come off on our external cable box on the outside of our house.

This means the cables inside are exposed to rain and wind.

I tried getting virgins attention elsewhere on social media but cannot get through to anyone to arrange for someone to come and fix it. 

Can we book somone to come and fix the box please?

I am a current fibre customer.

Cheers,

James

 

IMG_1903s.jpg

0 Kudos
Reply
Tudor
  • 12.89K
  • 1K
  • 2.58K
Very Insightful Person
Very Insightful Person
283 Views
Message 2 of 3
Flag for a moderator

Re: External cable box

Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait a day or two for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
0 Kudos
Reply
Hayley_S
  • 3.9K
  • 129
  • 255
Forum Team (Retired)
Forum Team (Retired)
216 Views
Message 3 of 3
Flag for a moderator

Re: External cable box

Hello @Th0th,

Welcome back! Thanks for posting.

This is not ideal at all! I am sorry to see this.

I will send you a private message so I can arrange for this to be fixed.

Please look out for a plum envelope at the top right of your screen.

Many thanks,

Hayley
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply