Hi, the external brown cable box has come away from our wall and needs reaffixing, please advise?
Good afternoon @Pedders21
Welcome back to the forums and thank you for taking the time to post.
Sorry to hear that you have a broken OMNI box
Have you managed to get an engineer out to come and sort this for you? If not I can get this sorted from here.
I haven’t no, please could this be sorted from your end, if an engineer could be sent to fix that would be great please 🙂
No problem at all,
I am just going to pop you over a PM so that I can confirm your address.
Thank you for providing me that information via PM.
I have booked this for you, your able to find the time and date via your my virgin media account.