External brown box issue

[Martyx]

This morning I have discovered that my house attached brown box has fallen apart with the wires hanging out. I have tucked everything back in as best I could but I don't think this can be a long term solution. Please could we arrange to have someone out to fix it back proper?

Thanks,

Martyn

[Tudor · Accepted solution]

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

[David_Bn]

Thanks for your post on our Community Forums @Martyx, and a very warm welcome to you!

Sorry to see the state of the brown box on the outside of your property.

Check out the purple envelope in the top right hand corner for a private message from me.

Kindest regards,

David_Bn

[David_Bn]

Thanks for working with me over our private messaging function @Martyx, and I'm pleased we were able to have this resolved for you.

Do feel free to drop us a lovely picture of the newly fixed brown box as an example for future posters 

Kindest regards,

David_Bn

[Martyx]

Here we go! All back together again.

Thanks,

Martyn

[Kain_W]

Brilliant, thanks for the update Martyx,

Do pop back up to the team if you require further assistance.

All the best,