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Nicola_marie
Joining in

The brown box that protects the wiring is missing from outside my property (has been missing since I bought the property) please can an engineer be sent to fix this asap as is currently covered with a bag to protect it from weather damage 

2 REPLIES 2

Adduxi
Very Insightful Person
Very Insightful Person

Please post a photo to allow VM to assess the parts needed to fix.

Wait here a day or two and a VM Mod will pick this up to arrange.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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John_GS
Forum Team
Forum Team

Hi @Nicola_marie 

Thanks for posting and welcome to the community.

I am sorry to hear of the omnibox issue. 

I will send you a PM to get some details and book a tech in to sort this.

Best wishes.

John_GS
Forum Team


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