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Knorman85
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External box

Should I be angry that an engineer left our external box like this and now we cannot connect?

**not able to attach photo - shows exposed wires and all are cut or loose ends

In the summer our neighbours moved in. They did not have a VM media connection and we were happy for them to use our existing wiring to piggyback until theirs was all sorted.

The engineer who set it up was lovel. He also said that the reactivation would make it easy for us to join VM.

We were not aware when they switched to their own wiring. He also said that the reactivation would make it easy for us to join VM Evidently because that engineer had no intention of leaving our kit in a serviceable state.

The box wasn't screwed shut, screw was just pushed in. As you can see from photos wires are exposed and no way connected.

We have just joined VM and after being told that we had not connected the wires correctly (assumed we had done a bad self installation) i went to check the external box.

We have a 4 yo who often plays in the front. Seeing this makes me feel sick.

Now my husband can't work for 3 days til an engineer gets to us. Thus shouldn't have been left in thus state.

 

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