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External box damaged

Sherwin1992
Joining in

Hi my external box has been damaged by someone and the wires are bare and dangerous please can someone help I need it repaired thank you.

IMG_20230410_183300.jpg

6 REPLIES 6

Adduxi
Very Insightful Person
Very Insightful Person

If you wait here a couple of days a VM Mod will pick this up and arrange a technician.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Brilliant thank you 

 

Zoie_P
Forum Team (Retired)
Forum Team (Retired)

Hi @Sherwin1992,

Thank you for your post and welcome to our forums 🎉

I am so sorry to see your cover has gone. I can get a tech booked for you. I will pop you over a PM, so keep an eye out for the little envelope 👀📩

Thanks,

Zoie

Brilliant thank you 

 

Natalie_L
Forum Team (Retired)
Forum Team (Retired)

Hello Sherwon1992, 

Thank you for joining us on private message. 

I am very happy we have been able to resolve this issue for you.

Please do not hesitate to get back in touch if we can assist in the future. 

Thanks, 

 

Nat

Can you cancel that appointment also please