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sjg16
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External Brown Box Cover Missing

Good morning, I've just discovered that the external brown box cover outside my flat has disappeared in the recent storms and the cables are exposed.  How do I go about getting it replaced?

Thanks

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Tudor
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Re: External Brown Box Cover Missing

Post a photo and a VM staff member will get to your post in a day or two. 


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
sjg16
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Re: External Brown Box Cover Missing

20220224_125639.jpg

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Corey_C
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Re: External Brown Box Cover Missing

Hi sjg16,

 

Thanks for your post and welcome to the Community Forums, we can get a new box ordered for you. I've sent you a private message to confirm your account details.

 

Cheers,
Corey C

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Corey_C
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Re: External Brown Box Cover Missing

Thanks for your messages and clearing data protection, sjg16,


I have set up a technician visit for you which you will be able to view from your online account here.


Cheers,
Corey C

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sjg16
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Re: External Brown Box Cover Missing

Thanks. Do you know if the technician will need to come into my flat? I am having surgery at the end of the week and should be isolating from Tuesday onwards.

Sharon 

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Tudor
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Re: External Brown Box Cover Missing

Just to fix the omnibox there should be no reason for the technician to come into your flat.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Hayley_S
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Re: External Brown Box Cover Missing

Hello @sjg16,

No they would not need to come into your flat, I hope you are well.

Many thanks,

Hayley
Forum Team



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