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benremfan
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Exterior box damaged and cables exposed

Hi 

I have tried to get through on the phone line to speak to someone about this issue but there doesn't seem to be any options to get through to speak to someone about this issue. My exterior box is damaged and the cover has been stolen, the cables are exposed and it needs to be repaired. 

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Corey_C
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Re: Exterior box damaged and cables exposed

Thanks for your post and for reaching out to the Community Forums, benremfan,

 

We can get the cover repaired/replaced for you. I'll send you a private message to confirm your account details.

 

Cheers,

Corey C

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Corey_C
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Re: Exterior box damaged and cables exposed

Thanks for your message and clearing data protection, Benremfan,

 

I have set up an engineer’s visit for your omnibox repair/replacement  which you will be able to view from your online account here.

 

Cheers,

Corey C

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