Virgin Media Community

[Operator1]

Does anyone know how i can acquire a longer push in broadband, TV cable? When I move my furniture around, I cannot move the box to certain locations as the cable from the wall socket isn't long enough. I need about an extra metre. TIA

[Tudor]

You cannot alter any VM installed cables, it’s against their T&Cs. VM will supply a new cable, requires a technician’s visit, for £25.

Call Customer Services on 0345 454 1111 or if you have a VM landline 150

[Steven_L]

Hey @Operator1,

Welcome to the community and thanks for taking the time to post here on our forums.

The information provided by @Tudor is 100% spot on, if you wish to move your equipment or extend the cabling you would need to arrange a visit for this to be done.

If you haven't yet spoken to the team, we can arrange this for you, please let me know if you still require assistance.

Regards,

Steven_L